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DuroMax Help Center (AUTOMATION) logo

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Troubleshooting

Generator Start Up Procedures

Gasoline Start up Procedure. Propane Start up Procedure. Natural Gas Start up Procedure

Generator not starting on Gasoline

If you happen to be having issues with your generator not starting on gasoline, please follow the suggested tips down below. Step 1.) Please ensure you have read the owners manual and follow the proper start up procedure for gasoline. (Click Here) To

Generator not starting on Propane

If you happen to be having issues with your generator not starting on propane, please follow the suggested tips down below. (DISCLAIMER) DO NOT operate engine if smell of fuel is present prior to start up. Potential Part Replacements Based off Sympto

Generator not starting on Natural Gas

If you happen to be having issues with your generator not starting on Natural Gas, please follow the suggested tips down below. (DISCLAIMER) DO NOT operate engine if smell of fuel is present prior to start up. Potential Part Replacements Based off Sy

Generator not producing Electricity

If you happen to be having issues with your generator running but not producing electricity, please follow the suggested tips down below. You can also visit the direct article on this in order to help with giving you step by step instructions on what

Electric Start Does Not Work

If you happen to be having issues with your generator not starting with the electric start feature, please follow the suggested tips down below. Potential Part Replacements Based off Symptoms:. Battery: If the battery tested to below required voltage

Generator Leaking Gasoline

If you happen to be having issues with your generator leaking gasoline fuel, please follow the suggested tips down below. Potential Part Replacements Based off location of leak:

Generator Run, but has a rough start / Idle

If you happen to be having issues with your generator experiencing a rough start or rough idle (Revs from high to low RPM), please follow the suggested tips down below. Potential Part Replacements Based off Symptoms:. Air Filter/Assembly: If air filt

Generator Starts, but will not stay running

If you happen to be having issues with your generator starting but only staying on temporarily and then shutting down, please follow the suggested tips down below. Potential Part Replacements Based off Symptoms:. CO Sensor: Solid yellow light comes o

Need To Order Parts

Hello,. Thank you for reaching out to DuroMax Support, We can assist you with the part(s) your requesting. Please provide us with the following information and we will get back in touch with you in order to confirm price and availability along with a

DuroMax Claim Process

Hello,. Thank you for reaching out. To start a DuroMax / DuroStar warranty claim, please visit the following website:. (CLICK HERE) TO START WARRANTY CLAIM. There, you will find all the necessary steps to submit your claim. If you need any further as