If you placed your order on the DuroMax Power website, you can click on the link down below to login into your account to review any previous order history. (CLICK HERE) To Login to your DuroMax Website Account. Otherwise, In order to assist you with
All orders over $199.00 qualify for FREE Shipping. Orders under $199 have a standard flat rate shipping of $8.95. FREE Shipping offer applies to the Continental US ONLY*. All locations outside the Continental US will receive discounted shipping, For
If you placed your order on the DuroMax Power website, you can click on the link down below to login into your account to review any orders that you are requesting an update on. (CLICK HERE) To Login to your DuroMax Website Account. Otherwise, We can
We unfortunately are not able to make any adjustments to an order once it has been submitted. The only option we are able to process would be to cancel the order if its not too far in the process of being shipped. Otherwise, you would have to ship th
Thank you for reaching out, in order to register your DuroMax product. Please visit the following link down below to complete the process of registering your product. (CLICK HERE) To Register Your DuroMax / DuroStar Product.
It is strongly recommended that you cancel an order as quickly as possible by contacting us at 1-844-387-6629 or emailing in to [email protected]. Please be advised we cannot guarantee any cancellations as once an order is submitted to
Thank you for considering to purchase a DuroMax Product. At this time we do not have any available promotion codes that can be used at checkout. However, we have provided a few links down below for discounts for Military, First Responders, and Medica
Thank you for your interest in purchasing a DuroMax / DuroStar product. In regards to product availability. In Stock: Our website will have the (Add to Cart) option on the product listing which will indicate that the item is in stock. Out of Stock: O
Hello,. Thank you for reaching out! We do offer a will call/pick-up option for local customers at our Southern California warehouse. To take advantage of this option, please note the following:. Our warehouse address for will call pick-up:. 5798 Onta
Hello,. Thank you for reaching out. At this time, our system allows only one form of payment per transaction, and we are unable to process multiple credit cards for a single order. If you need assistance with payment options or have any questions, pl
Our complete return policy can be located by clicking (HERE). If for some reason you need to return an item, please contact us at 1-844-DUROMAX
We accept all major credit cards including Discover, Visa, Mastercard and American Express. We also accept ShopPay, Amazon Pay, and Apple Pay. You can select this option during the checkout process. International credit cards are accepted. Affirm is
Sales tax is charged to residents of States where charging Tax is applicable.
Warranty Information is available here: Warranty Information (CLICK HERE)
DuroMax Generator Shipping & Delivery Information. At DuroMax, we prioritize safe and efficient delivery of our generators. Due to their size and weight, all orders are shipped via LTL (Less-Than-Truckload) freight carriers rather than standard parce
Thank you for reaching out regarding your DuroMax generator registration. If you are unable to upload your receipt during the registration process, please try the following steps:. Check File Type and Size: Ensure your receipt file is in an accepted
Thank you for reaching out to confirm your product registration. To assist you in verifying your registration, please provide us with the email address you used when registering your product. Once we receive this information, we’ll be able to review
If you do not see a registration under your provided email address, consider using the email you may have registered with by mistake or check our website to complete the registration process again if necessary. If you still have concerns, we can forw
If the confirmation email does not display all the information you submitted, rest assured that we have received and recorded all details like the serial and model numbers in our system. If you wish to provide additional details or notice any discrep
If the registration system indicates that your unit is already registered and you cannot locate the confirmation email, it is possible the registration was completed with a different email address. Please verify the email used for registration, and i